Results & performance
Measured, reported, every month.
We do not ask you to trust our work. We show you the numbers. These are the metrics we track for every client and report on monthly.
What we track
Six numbers that show the health of your billing.
Clean claim rate
The share of claims accepted by the payer on first submission. Low rates usually point to front-end errors.
Initial denial rate
The share of claims denied on first pass. Tracked by payer and reason so the root causes can be fixed.
Days in accounts receivable
How long, on average, it takes to collect payment. A rising number is an early warning sign.
Collection rate
The share of collectible dollars actually collected. The clearest measure of billing performance.
Aging over 90 days
The share of open balances older than 90 days. These are the balances most at risk of write-off.
Timely filing exposure
Claims close to their filing deadline. We track these so none are lost to avoidable delay.
Monthly reporting
A report you can act on.
Each month you receive a short summary of where your numbers moved, what caused the change, and what we are doing about it.
Baseline figures are agreed during onboarding, so improvement is measured against where your practice started, not against a generic benchmark.
Let's talk
Want a baseline for your practice?
We will review your current numbers during a free consultation and show you where the largest gaps are.